Concentrix
Designs, builds, and runs customer experiences for client organizations.
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Profile
Delivers customer-experience services and technology, combining managed operations with design engineering, digital sales, customer success, digital commerce, marketing, and payment-related capabilities. The Webhelp combination expanded its presence across Europe, Latin America, and Africa.
Designs, builds, and runs customer experiences for client organizations through managed operations and technology services. The model combines customer-care delivery with CX design engineering, digital sales, and customer-success capabilities.
Digital commerce, marketing, and payment-related services extend the portfolio. The platform was expanded through acquisitions of PK, ServiceSource, Webhelp, and SAI Digital, following the earlier integration of Convergys and IBM customer-care operations.
Webhelp added CX, sales, marketing, and payment services as well as regional coverage in Europe, Latin America, and Africa. The current Nasdaq-listed security began trading after a tax-free SYNNEX spin-off in 2020.
Company facts
Categories
Key statistics
Year to date −28.6% · Average volume (30d) 1.2M
Analysts
Ratings
Target range
Latest analyst notes
| Date | Firm | Action | Rating | Prior target | Target |
|---|---|---|---|---|---|
| Jun 30, 2026 | Barrington | Target | $54 | $30 | |
| Jun 30, 2026 | Robert W. Baird | Target | $52 | $30 | |
| Jun 30, 2026 | Canaccord Genuity | Reiterate | Buy | $80 | $45 |
| Jan 14, 2026 | Robert W. Baird | Target | $62 | $52 | |
| Sep 29, 2025 | Robert W. Baird | Target | $75 | $62 |
Earnings
EPS
Revenue
History
| Report date | EPS est | EPS | Surprise | Revenue est | Revenue | Surprise | Next session |
|---|---|---|---|---|---|---|---|
| Jun 29, 2026Q2 FY26 | $2.64 | $2.63 | −0.4% | $2.47B | $2.46B | −0.4% | −11.18% |
| Mar 24, 2026Q1 FY26 | $2.64 | $2.61 | −1.1% | $2.49B | $2.50B | +0.3% | −6.84% |
| Jan 13, 2026Q4 FY25 | $2.91 | $2.95 | +1.4% | $2.54B | $2.55B | +0.5% | +5.72% |
| Sep 25, 2025Q3 FY25 | $2.88 | $2.78 | −3.5% | $2.46B | $2.48B | +0.9% | −13.33% |
Financial highlights
| 12 quarters | Q1 FY25 | Q2 FY25 | Q3 FY25 | Q4 FY25 | Q1 FY26 | Q2 FY26 | |
|---|---|---|---|---|---|---|---|
| Revenue | $2.37B | $2.42B | $2.48B | $2.55B | $2.50B | $2.46B | |
| Gross profit | $855.9M | $848.1M | $855.0M | $712.8M | $849.7M | $823.3M | |
| Operating income | $168.9M | $148.3M | $147.0M | $145.3M | $118.6M | $95.4M | |
| Net income | $70.3M | $42.1M | $88.1M | −$1.48B | $21.6M | $55.3M | |
| Diluted EPS | $1.04 | $0.63 | $1.34 | −$23.85 | $0.33 | $0.87 | |
| Gross margin | 36.1% | 35.1% | 34.4% | 27.9% | 34.0% | 33.4% | |
| Operating margin | 7.1% | 6.1% | 5.9% | 5.7% | 4.7% | 3.9% |
Fiscal years (4-quarter sums)FY21 $5.59B · FY22 $6.32B · FY23 $7.11B · FY24 $9.62B · FY25 $9.83B
Revenue by product · Q2 FY26
Revenue by geography · FY25
Balance sheet, May 31, 2026Cash & short-term investments $255.6M · Total debt $4.58B · Total assets $10.51B · Shareholders' equity $2.70B
Dividends
Raised for 3 straight years — most recently to $0.36 from $0.3328 in Oct 2025. To collect a payout, hold shares through the close before the ex-date.
History
| Ex-date | Record | Paid | Amount | Note |
|---|---|---|---|---|
| Jul 24, 2026 | Jul 24 | Aug 4 | $0.36 | |
| Apr 24, 2026 | Apr 24 | May 5 | $0.36 | |
| Jan 30, 2026 | Jan 30 | Feb 10 | $0.36 | |
| Oct 24, 2025 | Oct 24 | Nov 4 | $0.36 | raised from $0.3328 |
| Jul 25, 2025 | Jul 25 | Aug 5 | $0.3328 | |
| Apr 25, 2025 | Apr 25 | May 6 | $0.3328 | |
| Jan 31, 2025 | Jan 31 | Feb 11 | $0.3328 | |
| Oct 25, 2024 | Oct 25 | Nov 5 | $0.3328 | raised from $0.3025 |
Ownership
A 13F quarter can total more than the shares outstanding — sub-advisers file the same block twice, and a filer's own share count can be a quarter stale. No split is drawn from it.
Shares outstanding 61.02M · Float 45.55M · 74.6% free float
Top shareholders13F · 13D/G · Form 4
| Holder | Shares | % outstanding | Form | Filed |
|---|---|---|---|---|
| BlackRock, Inc. | 6.68M | 10.95% | 13F | Aug 7, 2026 |
| FMR LLC | 5.71M | 9.36% | 13F | Aug 13, 2026 |
| Synnex Technology International CORP | 4.37M | 7.10% | 13G | Apr 27, 2026 |
| Pzena Investment Management LLC | 3.41M | 5.59% | 13F | Aug 7, 2026 |
| AQR Capital Management LLC | 3.27M | 5.36% | 13F | Aug 14, 2026 |
Insider tradesForm 4
| Date | Insider | Role | Shares | Avg price |
|---|---|---|---|---|
| Jul 8, 2026 | Christopher A. Caldwell | director, officer: President and CEO | +1,000 | $21.25 |
| Apr 29, 2026 | Bruxelles Lambert Groupe | 10 percent owner | −6,000,000 | $22.25 |
| Apr 9, 2026 | Andre S. Valentine | officer: Chief Financial Officer | +2,500 | $27.95 |
| Mar 26, 2026 | Christopher A. Caldwell | director, officer: President and CEO | +1,000 | $26.97 |
| Jan 29, 2026 | Christopher A. Caldwell | director, officer: President and CEO | +1,000 | $37.07 |
Peers
- Ticketplus
Global-scale outsourced customer-experience management rival
- Accenture
Digital transformation and experience-design services rival
- Cognizant Technology Solutions
Digital engineering and business-process services rival
- Genpact
Digital-operations, data-tech-AI, and process-services rival
- TTEC
AI-enabled CX technology and managed-services rival
CompareAfter-hours close
| Company | Price | Change | |||||
|---|---|---|---|---|---|---|---|
| Concentrix | $29.18 | −0.79% | $1.79B | — | 2.6 | 0.2 | +1.9% |
| Ticketplus | $7.83 | −0.13% | $93.8M | 42.1 | — | 3.2 | — |
| Accenture | $189.20 | −0.17% | $116.03B | 15.1 | 13.2 | 1.6 | +5.6% |
| Cognizant Technology Solutions | $64.12 | +0.11% | $28.85B | 13.8 | 10.6 | 1.3 | +4.5% |
| Genpact | $38.02 | −0.03% | $6.44B | 11.3 | 8.9 | 1.2 | +7.1% |
| TTEC | $1.40 | +0.72% | $68.1M | — | 1.2 | 0.0 | −11.3% |
| Median | 14.5 | 9.8 | 1.3 | +5.0% |