IBEX · NASDAQ · Information Technology Services

IBEX

Runs customer engagement, digital marketing, CX analytics, and AI-assisted support operations.

$38.12
After-hours close−0.04 (−0.10%)
At close$38.16(+2.44%)
Loading prices…

Profile

IBEX LimitedIBEXInformation Technology

Provides customer lifecycle experience services through ibex Connect, ibex Digital, ibex CX, Wave iX, and Augment by ibex. Revenue comes mainly from enterprise support, acquisition, analytics, and managed-service work delivered from onshore, nearshore, offshore, and work-at-home operations, with demand tied mostly to U.S.-based clients.

Provides technology-enabled customer lifecycle experience services across customer acquisition, engagement, expansion, and support. The portfolio centers on ibex Connect for customer service, technical support, revenue generation, and back-office work, with ibex Digital for marketing and e-commerce, ibex CX for surveys and analytics, Wave iX for AI-assisted customer interactions, and Augment by ibex for staff augmentation and managed services.

Delivery is split across U.S. onshore, nearshore, offshore, and work-at-home operations, while customer demand is mostly tied to U.S.-based enterprises. Execution depends on service quality, technology capability, global coverage, security, scalability, and price in a fragmented market that also includes clients' in-house teams.

Reports one operating and reportable segment.

Company facts

CEORobert Dechant
ListedAug 7, 2020
ExchangeNASDAQ
HeadquartersWashington, DC
CountryUnited States
Employees33,000
CIK0001720420
ISINBMG4690M1010

Key statistics

Market cap$510.4M
EPS (ttm)$3.20
P/E (ttm)11.91
ROE31.8%
P/B3.19
P/S0.8141
Dividend yield
Beta0.63vs XLK −0.51

Year to date +5.1% · Average volume (30d) 100.7K

Analysts

Price target, next 12 months$23.00−39.7%Median of 6 analysts · vs the Aug 28 close
ConsensusHold2 of 6 analysts rate it buy or better

Ratings

Target range

Latest analyst notes

DateFirmActionPrior ratingRating
May 12, 2025BairdDowngradeOutperformNeutral

Earnings

EPS

Estimate$0.85
ReportedDue Sep 10, 2026

Revenue

Estimate$160.0M
ReportedDue Sep 10, 2026

History

Report dateEPS estEPSSurpriseRevenue estRevenueSurpriseNext session
May 6, 2026Q3 FY26$0.86$0.91+6.4%$157.0M$164.4M+4.7%+16.54%
Feb 5, 2026Q2 FY26$0.79$0.87+10.8%$157.0M$164.2M+4.6%+2.25%
Nov 6, 2025Q1 FY26$0.81$0.90+11.1%$155.6M$151.2M−2.8%−0.03%
Sep 11, 2025Q4 FY25$0.74$0.87+18.4%$144.6M$147.1M+1.7%+36.51%
View details

Financial highlights

12 quartersQ2 FY25Q3 FY25Q4 FY25Q1 FY26Q2 FY26Q3 FY26
Revenue$140.7M$140.7M$147.1M$151.2M$164.2M$164.4M
Gross profit$41.9M$44.7M$46.3M$44.6M$42.8M$43.6M
Operating income$11.9M$13.3M$12.3M$13.7M$15.3M$16.2M
Net income$9.3M$10.5M$9.6M$12.0M$12.2M$13.3M
Diluted EPS$0.57$0.73$0.66$0.82$0.83$0.89
Gross margin29.8%31.8%31.4%29.5%26.1%26.5%
Operating margin8.5%9.5%8.3%9.1%9.3%9.8%

Fiscal years (4-quarter sums)FY21 $443.7M · FY22 $493.6M · FY23 $523.1M · FY24 $508.6M · FY25 $558.3M

Revenue by geography · Q3 FY26

United States$159.2M · 65%
Offshore$82.2M · 33%
Non-US$5.2M · 2%

Balance sheet, Mar 31, 2026Cash & short-term investments $15.4M · Total debt $61.0M · Total assets $297.2M · Shareholders' equity $160.8M

Dividends

No dividends on record.

Ownership

Institutions 77.35%10.36M sharesInsiders 6.81%911.3K sharesOther 15.84%2.12M shares

Shares outstanding 13.39M · Float 10.89M · 81.3% free float

Top shareholders13F · 13D/G · Form 4

HolderShares% outstandingFormFiled
BlackRock, Inc.959.8K7.17%13FMay 13, 2026
American Century Companies, Inc.680.8K5.10%13GMay 1, 2026
Acadian Asset Management LLC413.6K3.09%13FMay 13, 2026
Two Sigma Investments, LP383.5K2.86%13FMay 15, 2026
Royce & Associates LP364.7K2.72%13FMay 12, 2026

Insider tradesForm 4

DateInsiderRoleSharesAvg price
Jun 11, 2026Julie K. Casteelofficer: Chief Sales/Marketing Officer−3,600$30.61
May 28, 2026Patrick McGinnisdirector−1,030$31.69
May 22, 2026Taylor C. Greenwaldofficer: Chief Financial Officer−964$32.02
May 12, 2026Bruce Neil Dawsonofficer: Chief Sales and CS Officer−15,260$31.12
May 11, 2026Bruce Neil Dawsonofficer: Chief Sales and CS Officer−3,129$32.80
View details

Peers

  • Concentrix

    Global CX and digital-operations outsourcer at much larger scale

  • TTEC

    CX specialist spanning AI contact-center tech and managed engagement

  • TaskUs

    Digital CX and AI-services outsourcer for technology-led clients

  • Genpact

    Process and AI operations provider competing in digital BPO

  • Conduent

    CXM and BPaaS provider with large customer-interaction volumes

  • ExlService

    Data, AI, and digital-operations provider overlapping in AI-led BPO

CompareAfter-hours close

CompanyPriceChange
IBEX$38.12−0.10%$510.4M11.910.70.8+16.8%
Concentrix$29.18−0.79%$1.79B2.60.2+1.9%
TTEC$1.40+0.72%$68.1M1.20.0−11.3%
TaskUs$8.59+2.23%$756.9M7.36.10.6+5.0%
Genpact$38.02−0.03%$6.44B11.38.91.2+7.1%
Conduent$1.71−0.29%$266.8M0.1−29.7%
ExlService$38.400.00%$5.82B24.216.12.6+15.6%
Median11.36.10.4+3.5%