LivePerson
Connects enterprise customer conversations across messaging, voice, AI automation, and human-agent workflows.
Something off on this page? Send us feedback.
Profile
Platform access, usage, and professional services generate hosted-services revenue from enterprise digital-customer-conversation software. The unified LivePerson Platform connects voice, web, in-app, and mobile messaging with AI, third-party bots, LLMs, and human agents that can step into automated exchanges.
Enterprise customers use the LivePerson Platform to manage digital conversations across voice, web, in-app, and mobile messaging. It combines LivePerson AI, third-party bots, generative AI, and LLMs, with human agents able to supervise or take over an exchange.
Revenue comes mainly from hosted platform access, usage, and related professional services. Customers span financial services, retail, travel and hospitality, healthcare, telecommunications, and automotive across the Americas, Europe, and APAC.
The operating model relies on retaining and expanding customers, implementing complex enterprise solutions, public-cloud migration, and dependable third-party cloud services. Privacy, export-control, industry-specific requirements, AI governance, service reliability, and cybersecurity shape customers’ use of the platform.
Company facts
Key statistics
Year to date −27.5% · Average volume (30d) 220.3K
Analysts
Ratings
Target range
Latest analyst notes
No analyst notes in the last 24 months.
Earnings
EPS
Revenue
History
| Report date | EPS est | EPS | Surprise | Revenue est | Revenue | Surprise | Next session |
|---|---|---|---|---|---|---|---|
| Aug 10, 2026Q2 FY26 | −$1.00 | −$5.94 | −494.0% | $48.6M | $52.5M | +8.0% | +7.51% |
| Aug 7, 2026Q2 FY26 | −$1.00 | −$1.68 | −68.0% | $48.6M | $52.5M | +8.0% | +18.55% |
| Jun 24, 2026Q1 FY26 | −$0.79 | −$0.79 | 0.0% | $53.7M | $57.0M | +6.0% | −5.21% |
| Jun 17, 2026Q1 FY26 | −$0.79 | −$0.79 | 0.0% | $53.7M | $57.0M | +6.0% | −1.95% |
Financial highlights
| 12 quarters | Q1 FY25 | Q2 FY25 | Q3 FY25 | Q4 FY25 | Q1 FY26 | Q2 FY26 | |
|---|---|---|---|---|---|---|---|
| Revenue | $64.7M | $59.6M | $60.2M | $59.3M | $57.0M | $52.5M | |
| Gross profit | $40.7M | $35.8M | $37.3M | $37.8M | $36.3M | $36.7M | |
| Operating income | −$15.6M | −$5.9M | −$5.3M | $3.5M | −$1.8M | −$67.7M | |
| Net income | −$14.1M | −$15.7M | $8.7M | −$46.1M | −$8.8M | −$72.6M | |
| Diluted EPS | −$3.61 | −$2.50 | −$2.76 | −$3.92 | −$0.73 | −$6.11 | |
| Gross margin | 62.9% | 60.1% | 62.0% | 63.8% | 63.8% | 69.9% | |
| Operating margin | -24.2% | -9.9% | -8.8% | 5.8% | -3.1% | -129.0% |
Fiscal years (4-quarter sums)FY21 $469.6M · FY22 $514.8M · FY23 $402.0M · FY24 $312.5M · FY25 $243.7M
Revenue by product · Q2 FY26
Revenue by geography · Q2 FY26
Balance sheet, Jun 30, 2026Cash & short-term investments $96.7M · Total debt $398.6M · Total assets $384.3M · Shareholders' equity −$122.0M
Dividends
No dividends on record.
Ownership
Shares outstanding 12.33M · Float 10.64M · 86.3% free float
A Form 4 total here can count shares the filer formally disclaims — an award voted by proxy, for instance — which the holder's own Schedule 13D/G excludes, so where the two disagree the schedule's smaller figure is used.
Top shareholders13F · 13D/G · Form 4
| Holder | Shares | % outstanding | Form | Filed |
|---|---|---|---|---|
| Davidson Kempner Capital Management LP | 630.9K | 5.12% | 13F | May 15, 2026 |
| Vanguard Capital Management LLC | 508.1K | 4.12% | 13F | May 15, 2026 |
| Silverback Asset Management LLC | 485.0K | 3.93% | 13F | May 21, 2026 |
| Geode Capital Management, LLC | 176.1K | 1.43% | 13F | May 15, 2026 |
| Anthony John Sabino · director, officer: Chief Executive Officer | 172.4K | 1.40% | Form 4 | Jul 2, 2026 |
Insider tradesForm 4
| Date | Insider | Role | Shares | Avg price |
|---|---|---|---|---|
| Jul 28, 2026 | John DeNeen Collins | officer: CFO and COO | −1,494 | $1.67 |
| Jul 28, 2026 | Monica L. Greenberg | officer: EVP, Policy & General Counsel | −506 | $1.67 |
| Jul 1, 2026 | Anthony John Sabino | director, officer: Chief Executive Officer | −4,538 | $1.93 |
| Jun 16, 2026 | Anthony John Sabino | director, officer: Chief Executive Officer | −3,405 | $2.01 |
| May 18, 2026 | John DeNeen Collins | officer: CFO and COO | −7,203 | $2.18 |
Peers
- NiCE (ADR)
Enterprise CX AI, automation, and human-agent workflows
- Twilio
Programmable digital engagement and contact-center platform
- Salesforce
CRM-native digital engagement for enterprise contact centers
- Oracle
Enterprise service automation and CRM customer-engagement platform
- Five9
AI-powered CCaaS, digital engagement, and agentic CX platform
- eGain
AI knowledge and conversational automation for customer service
CompareAfter-hours close
| Company | Price | Change | |||||
|---|---|---|---|---|---|---|---|
| LivePerson | $2.75 | −2.48% | $34.8M | — | — | 0.2 | −11.9% |
| NiCE (ADR) | $108.17 | −0.68% | $6.38B | 15.8 | 9.2 | 2.0 | +7.7% |
| Twilio | $237.78 | +0.02% | $36.09B | 33.1 | 38.6 | 6.5 | +22.0% |
| Salesforce | $256.48 | +0.16% | $209.66B | 23.4 | 17.6 | 4.8 | +10.8% |
| Oracle | $150.95 | +0.17% | $434.14B | 25.9 | 18.7 | 6.4 | +20.6% |
| Five9 | $33.81 | −0.70% | $2.61B | 49.3 | 9.4 | 2.2 | +10.3% |
| eGain | $7.40 | +0.14% | $203.1M | 5.4 | 22.0 | 2.2 | +7.1% |
| Median | 24.6 | 18.1 | 3.5 | +10.6% |